Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRXHRM002 Mapping and Delivery Guide
Maintain employee relations
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SIRXHRM002 - Maintain employee relations |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to maintain employee relations in the workplace and implement dispute and grievance procedures when employment related issues occur. It applies to individuals working in frontline management roles in a diverse range of industry sectors and business contexts. They operate independently with some responsibility for others and decision making, and within established organisational policies and procedures. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in: an industry workplace a simulated retail work environment. Assessment must ensure access to: relevant documentation: current industrial awards and agreements organisational policies and procedures as outlined in the Knowledge Evidence relevant legislation and industry codes of practice as outlined in the Knowledge Evidence team members; these can be: individuals in an industry workplace, or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Human Resource Management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Apply relevant industrial awards, agreements and legislation to the workplace. |
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Element: Minimise potential industrial problems. |
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Element: Implement dispute settlement procedures. |
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